Privacy Policy

Last updated: 22 April 2026

This policy explains what personal information CrewAmp ("we", "us") collects when you use crewamp.ai or engage us to build AI workflow automations, how we use it, and the choices you have. We are based in Australia and comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information we collect

We collect information in two ways:

• You give it to us — when you fill in the enquiry form, email us, or engage us for paid work. This includes your name, business name, email address, phone number (if provided), and a description of the processes you'd like automated.
• Automatically — when you visit the site we collect basic technical information through Cloudflare (IP address, browser type, pages viewed, referring URL). This is used for security and aggregate analytics.

2. How we use it

We use your information to:

• Reply to your enquiry and discuss potential automation work;
• Deliver and support paid engagements;
• Send you operational updates relating to active engagements;
• Maintain the security and performance of crewamp.ai;
• Comply with legal obligations.

We do not sell your personal information. We do not use your enquiry data for unsolicited marketing.

3. Third-party services we use

We rely on the following providers to operate the site and our services. Each is bound by their own privacy commitments:

• Cloudflare — hosting, DNS, and edge security.
• Formspree — receives and forwards enquiries submitted through the contact form.
• Email providers — for delivering replies and engagement correspondence.
• AI model providers (e.g. Anthropic, OpenAI, Google) — used inside agents we build for clients. Where your data is processed by an AI provider as part of an engagement, that handling is set out in your engagement agreement.
• Calendar, CRM, accounting, and communications platforms — only when integrated into agents we build specifically for you, with your authorisation.

4. Cookies and analytics

The website uses minimal cookies — essentially only those required for basic browser functionality and Cloudflare security. We don't use third-party advertising trackers.

5. How long we keep it

Enquiry messages are kept for as long as needed to respond and follow up. Records relating to paid engagements are kept for the period required by Australian tax and corporate law (generally seven years). You can ask us to delete your information at any time, subject to those legal retention obligations.

6. Storage and security

Your information is stored on systems hosted by reputable cloud providers, predominantly in Australia, the United States, or other regions where our providers operate. We use reasonable technical and organisational measures to protect it, but no internet transmission is ever 100% secure.

7. Your rights

You can:

• Ask what personal information we hold about you;
• Ask us to correct it if it's wrong;
• Ask us to delete it (subject to legal retention obligations);
• Withdraw consent for any optional processing at any time.

To exercise any of these rights, email matt@crewamp.ai.

8. Children

This site is intended for businesses. We do not knowingly collect information from anyone under 16.

9. Changes

We may update this policy occasionally. The "Last updated" date at the top of this page reflects the most recent change.

10. Contact

Questions, requests, or complaints about your privacy? Email matt@crewamp.ai. If you're not satisfied with our response, you can also contact the Office of the Australian Information Commissioner at oaic.gov.au.